Job Description

Job Description

Job Description

Our Story:
THE WELL is your one-stop shop for wellness. We integrate modern medicine and ancient healing, focusing on whole-person care. Our services, products and experiences address the physical, mental and spiritual aspects of well-being to help you feel your best. 

We started THE WELL to help you make wellness part of your every day — whether it’s kicking off a meditation practice or tackling a chronic health condition. Whatever your path may be, we’re here to guide you.

THE WELL Bay Harbor Islands: 

Tucked away on Bay Harbor Islands and perfectly removed from the hurried pace of Miami, THE WELL Bay Harbor Islands is the first of its kind — a place where you can live, work and play with wellness. With 13,000 square feet of best-in-class amenities, this premier fitness and wellness destination includes a restorative Bath House featuring Miami's first caldarium, a halotherapy steam room and an innovative Infrared and Sound Dome, vitality treatment rooms, state-of-the-art movement and fitness studios with daily programming and fresh juice and organic snack bar. Whether you live in The Residences, work in The Offices or are a guest or member at The Club, THE WELL Bay Harbor Islands is designed to put wellness at the center of your life, creating the time and space to disconnect, slow down and to refocus on what matters most: your well-being.

Location: 1177 Kane Concourse, Bay Harbor Islands, FL 33154

The Opportunity:

THE WELL partners with experienced and compassionate wellness professionals who share our commitment to integrative, personalized care. As part of our multidisciplinary wellness community, the Chinese Medicine practitioner provides individualized treatments rooted in Traditional Chinese Medicine while supporting each member's broader health and wellbeing journey.

This engagement is ideal for a practitioner who values clinical excellence, patient education, collaboration and a holistic approach to wellness. Practitioners are expected to deliver exceptional care while contributing to an elevated and welcoming member experience.

Scope of Services:

Patient Assessment & Treatment

• Conduct comprehensive consultations, assessments and wellness evaluations utilizing Traditional Chinese Medicine principles and clinical expertise.

• Develop individualized treatment plans designed to support both immediate concerns and long-term wellness goals.

• Deliver acupuncture treatments and related modalities within the scope of licensure and professional training.

• Utilize appropriate treatment techniques and adjunctive therapies, including cupping, gua sha, tui na, electrical stimulation, TDP heat therapy, topical applications, ear seeds, auricular protocols and other modalities within the practitioner’s scope of licensure and professional training and permitted within the Club.

• Provide education and wellness recommendations to support treatment outcomes and ongoing self-care.

• Explain treatment approaches, techniques and recommendations in a manner appropriate to each member's comfort level and understanding.

• Maintain accurate clinical documentation, including assessments, treatment plans, SOAP notes and progress records in accordance with professional standards.

Member Experience & Wellness Support

• Foster a professional, compassionate and welcoming treatment environment.

• Build meaningful relationships with members through education, trust and personalized care.

• Encourage members to explore THE WELL's broader wellness offerings as part of a comprehensive approach to health and wellbeing.

• Support member understanding of treatment goals, progress and recommended care plans.

• Communicate professionally and respectfully with members, guests, wellness providers and Club leadership.

Collaborative Care & Professional Integration

• Collaborate with wellness professionals and practitioners to support integrated wellness experiences when appropriate.

• Maintain an understanding of the services and scopes of practice represented within THE WELL's wellness ecosystem.

• Contribute clinical insights and recommendations that support comprehensive member care.

• Participate in professional communication regarding shared members while maintaining appropriate privacy and confidentiality standards.

Professional Standards

• Maintain all required licenses, certifications, malpractice insurance and professional credentials.

• Maintain active out-of-network provider status if applicable to services offered.

• Deliver services in accordance with Florida acupuncture regulations, Clean Needle Technique standards, HIPAA requirements and applicable professional guidelines.

• Maintain confidentiality of member, guest and business information.

• Stay current with industry advancements, research, continuing education and professional best practices.

• Maintain professional standards appropriate to THE WELL's member environment while independently exercising professional judgment regarding the manner and means of providing clinical services.

Treatment Environment & Operational Excellence

• Maintain a clean, safe, organized and professional treatment environment.

• Monitor treatment room supplies and communicate operational needs to the appropriate Club contact.

• Utilize applicable Club systems and platforms necessary to coordinate and deliver services.

• Support the presentation and readiness of treatment spaces and wellness environments.

• Contribute to a positive, welcoming and collaborative wellness community.

Service Standards:

• Quality and professionalism of patient care.

• Member satisfaction, engagement and trust.

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